Message-ID: <20000116024303.6608.qmail@web112.yahoomail.com>
Date: Sat, 15 Jan 2000 18:43:03 -0800 (PST)
From: BILL HANNAHAN <wfhannahan@yahoo.com>
Subject: instrument waranty
To: MAIL LANCAIR <lancair.list@olsusa.com>
Mime-Version: 1.0

          <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>>
          <<  Lancair Builders' Mail List  >>
          <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>> 
>>
A while back I mentioned that I spent more repairing my Terra transponder
(almost $500) than everything else combined, then the GPS started
acting up. 

Returning home to the Denver area I checked my Garmin 90 for time of sunset,
since I prefer not to fly at night.  Comparing that with my ETA it
looked good, but later in the day it became obvious I wasn't going to make
it.  Checking more closely, the date/time revealed that the Garmin thinks
it is 1958. 

It’s three and a half years out of warranty and was still navigating OK,
I could live with it, but I figured it was probably a software bug
and maybe they would take care of it for a reasonable cost. If I got really
lucky they might even throw in a fresh database, so I shipped it in. 

A few days later a box arrived, inside was another box containing a
brand new Garmin 92, free of charge. It has a 12-channel receiver and
several other improvements over the 90. Now that’s what I call Customer
Service. 

Thanks Garmin, are you listening Terra?

=====
BILL HANNAHAN
WFHANNAHAN@YAHOO.COM


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
LML website:   http://www.olsusa.com/Users/Mkaye/maillist.html
Builders' Bookstore:   http://www.buildersbooks.com/lancair

Please send your photos and drawings to marvkaye@olsusa.com.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>