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From: "Ed Anderson" <eanderson@carolina.rr.com>
To: "Rotary motors in aircraft" <flyrotary@lancaironline.net>
References: <list-407533@logan.com>
Subject: Re: [FlyRotary] Re: WAYTEX LS1 Plugs
Date: Sun, 12 Sep 2004 17:32:20 -0400
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Hi Dale,

    Yes, I certainly understand your frustration with the seemingly "I don't
give a d___ attitude toward customers".  While I have had somewhat more
pleasant exchange with my sales rep, I have sent him another message
reminding him that the projected ship date was August.  In the meantime, I
have located  4 other sources that advertise the same terminal by Metri-Pack
part number.  There are a number of others that would appear to work, but I
am only looking into those sources that have the terminal by Metri-Pack part
number..

   If the response I get back from WAYTEK is not satisfactory, I intend to
contact these other sources and see what I price I can obtain.  The prices
vary from $6.10 for a pack of 10 (hands up - this is a robbery) to 0.14 per
terminal, min order of $25 which would give me 178 terminals - somewhat more
than what I need {:>)   I'll let you know what I find out.

Ed

Ed Anderson
RV-6A N494BW Rotary Powered
Matthews, NC
----- Original Message ----- 
From: "Dale Rogers" <rogersda@cox.net>
To: "Rotary motors in aircraft" <flyrotary@lancaironline.net>
Sent: Sunday, September 12, 2004 12:02 PM
Subject: [FlyRotary] Re: WAYTEX LS1 Plugs


> Hi All,
>
>    Re:
>
> > From: "Ed Anderson" <eanderson@carolina.rr.com>
> > Date: 2004/07/03 Sat PM 05:16:26 EDT
> > To: "Rotary motors in aircraft" <flyrotary@lancaironline.net>
> > Subject: [FlyRotary] WAYTEX LS1 Plugs
> >
> > For those of you who may be considering or have ordered the LS1 Plugs
from WAYTEX, I have been informed that the Pins which are on back order,
will probably not be shipped until August.
> >
> > Just wanted you to know.
>
>    Right now, I just don't know what to think about Waytek's
> service.  Mostly, I'm not a very happy camper. About a week
> ago, I sent an email inquiring about the status of my
> backordered pins.  No response until I got the following, which includes
my responses.
>
> ====================== 12-Sep-2004 =========================
>
> Hi Michelle,
>
>    You wrote:
>
> > Regarding oder #600062-001 your backorder part has
> > arrived. The value of the parts is $5.08.  Do you want
> > us to ship this or cancel and have you reorder with
> > other parts?
>
>    The value of those parts is that the #38207 connectors ($8.83),
> and the #38208 seals ($5.11), that I already paid for, are useless
> without the pins that were backordered.
>
> > If you would still like this shipped how do you want it
> > shipped?  The original order was sent UPS Ground.
>
>    UPS ground?  For what it's worth, you could put them in a
> padded envelope and send them U.S. Mail.  I just want the parts
> that I paid for 2-1/2 months ago.
>
> > If we don't here from you by 09/16/04 this order will be cancelled
automatically in our system.
>
>    Umm, you've already charged my credit card for those parts.
>
> Sincerely,
> Dale Rogers
>
> ============================================================
>
>
>
> >>  Homepage:  http://www.flyrotary.com/
> >>  Archive:   http://lancaironline.net/lists/flyrotary/List.html
>