X-Virus-Scanned: clean according to Sophos on Logan.com Return-Path: Sender: To: lml@lancaironline.net Date: Sun, 07 May 2006 19:45:16 -0400 Message-ID: X-Original-Return-Path: Received: from [212.247.154.237] (HELO swip.net) by logan.com (CommuniGate Pro SMTP 5.0.9) with ESMTP id 1095075 for lml@lancaironline.net; Sun, 07 May 2006 00:25:01 -0400 Received-SPF: none receiver=logan.com; client-ip=212.247.154.237; envelope-from=catignano@tele2.it X-T2-Posting-ID: pjoir+jHq+gkrQt/OFQDHQ== X-Cloudmark-Score: 0.000000 [] Received: from [81.211.189.40] (HELO [127.0.0.1]) by mailfe08.swip.net (CommuniGate Pro SMTP 5.0.8) with ESMTP id 189357584 for lml@lancaironline.net; Sun, 07 May 2006 06:23:58 +0200 X-Original-Message-ID: <445D7658.70600@tele2.it> X-Original-Date: Sun, 07 May 2006 06:23:52 +0200 From: "John F. Herminghaus" User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 X-Accept-Language: en-us, en MIME-Version: 1.0 X-Original-To: Lancair Mailing List Subject: Re: [LML] Re: LightSPEED headsets References: In-Reply-To: Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: 7bit When one side of my Series X went belly up just out of guarantee, Bose charged me over $400 to replace it.  There was no question of abuse.

John Herminghaus

Charlie Kohler wrote:
I can echo the same response for the Bose corp. I returned 2 headsets (Series X 2yrs old +) in the same box. One for a frayed cord (caught in the seat rail) and the other with a plug that came apart (with my help). Both solely my responsibility-- and they overhauled both/ replaced cords and cushions. Then they sent them back  Red / O'nite for NO CHARGE.  Can't beat that.  
Charlie K.


----- Original Message ----
From: Lancair <lancair@USTEK.COM>
To: Lancair Mailing List <lml@lancaironline.net>
Sent: Saturday, May 6, 2006 9:48:51 AM
Subject: [LML] Re: LightSPEED headsets

It is great to read of such customer respect.  Although I do not have their headset I will certainly pass on to others your experience. 
 
Robert M. Simon,
ES-P N301ES

From: kneaded pleasures
Sent: Fri 5/5/2006 9:53 PM
To: Lancair Mailing List
Subject: [LML] LightSPEED headsets

Some time ago the topic of desirable headsets was being discussed on this forum and I have a further comment (plug) to make for the LightSPEED brand.
 
In the past four years that I have owned and used this truly excellent quality headset, I returned the pilot headset to the manufacturer twice for repair - neither time was the headset within warranty and neither time was the product defective by any cause of the manufacturer.  The first damage was by user abuse and the second was by Hurricane Rita which really tore it up.  LightSPEED twice repaired the headset free of charge though I never asked nor did I expect such exemplary service after the sale.
 
LightSPEED has me as a customer for life!       Greg Nelson