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Posted for "Silvio Novelli" <silvionovelli@uol.com.br>:
I made mine Mr. Wolf words. Vern is an outstanding customer supporter.
Silvio Novelli 320 MkII 70%
Vern is the person I most interface with at Lancair. He exemplifies
outstanding customer support. His attitude, competence, and
responsiveness
are why I send most of my "airplane parts" dollars to Lancair instead of
Aircraft Spruce. Vern wants to improve customer service by updating the
parts catalog and ofering on-line catalogs. More than once I heard thru
the
grapevine that this-or-that was available from Vern. It sure would be
nice
to have a parts catalog update!
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