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From: "Marvin Kaye" <marv@lancaironline.net>
Subject: Re: [LML] Comments to the New Owner
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Date: Tue, 04 Feb 2003 19:05:17 -0500
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Posted for "Silvio Novelli" <silvionovelli@uol.com.br>:

I made mine Mr. Wolf words. Vern is an outstanding customer supporter.

Silvio Novelli 320 MkII 70%

> Vern is the person I most interface with at Lancair.  He exemplifies
> outstanding customer support.  His attitude, competence, and
responsiveness
> are why I send most of my "airplane parts" dollars to Lancair instead of
> Aircraft Spruce.  Vern wants to improve customer service by updating the
> parts catalog and ofering on-line catalogs.  More than once I heard thru
the
> grapevine that this-or-that was available from Vern.  It sure would be
nice
> to have a parts catalog update!