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Message-ID: <1b4b137c0811211443v2dc54147j80e1990c0489f6a2@mail.gmail.com>
Date: Fri, 21 Nov 2008 17:43:46 -0500
From: "Tracy Crook" <tracy@rotaryaviation.com>
Sender: rwstracy@gmail.com
To: "Rotary motors in aircraft" <flyrotary@lancaironline.net>
Subject: Re: [FlyRotary] Re: Trip Report / Remote Troubleshooting
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Hello John,
In the past, I've ruled on-site visits out as impractical due to lack of
time but after taking a look at the time spent on long distance
troubleshooting I'm starting to think you might be right.  Maybe after a
certain number of attempts at doing it via email and phone I'll propose this
as an alternative.

Getting to spend a little more time in the cockpit of the RV-4 is sounding
more attractive all the time.  Way too little flying lately.  Thanks for the
nudge!

Tracy


On Wed, Nov 19, 2008 at 5:19 PM, John Slade <sladerj@sbcglobal.net> wrote:

> Tracy,
> I didn't see anyone comment on your trip report, so I have a couple of
> thoughts having been the happy recipient of a similar on-site debug visit a
> few years back.
>
> Have you thought of offering this as a paid service? I know you're time is
> stretched between too many things already, but maybe you could turn lemons
> into lemonade here. I'd bet that you spend more hours trying to debug these
> problems remotely than you do actually flying there and eyeballing them. I
> know you did with mine. I also know that I'd have willingly paid for your
> time and gas to run your experienced eye over my installation before I bet
> my life on it.
>
> Is it possible that adding a few such (fee based) trips would reduce your
> support workload, increase your net revenue, improve client relations, AND
> give you a excuse to aviate, all at the same time?
>
> John
> Turbo rotary Cozy IV
> (just short of 100 hours)
>
>
>
>
>
>
> --
> Homepage:  http://www.flyrotary.com/
> Archive and UnSub:
> http://mail.lancaironline.net:81/lists/flyrotary/List.html
>

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Hello John,<br>In the past, I&#39;ve ruled on-site visits out as impractical due to lack of time but after taking a look at the time spent on long distance troubleshooting I&#39;m starting to think you might be right.&nbsp; Maybe after a certain number of attempts at doing it via email and phone I&#39;ll propose this as an alternative.&nbsp;&nbsp; <br>
<br>Getting to spend a little more time in the cockpit of the RV-4 is sounding more attractive all the time.&nbsp; Way too little flying lately.&nbsp; Thanks for the nudge!<br><br>Tracy<br>&nbsp; <br><br><div class="gmail_quote">On Wed, Nov 19, 2008 at 5:19 PM, John Slade <span dir="ltr">&lt;<a href="mailto:sladerj@sbcglobal.net">sladerj@sbcglobal.net</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Tracy,<br>
I didn&#39;t see anyone comment on your trip report, so I have a couple of thoughts having been the happy recipient of a similar on-site debug visit a few years back.<br>
<br>
Have you thought of offering this as a paid service? I know you&#39;re time is stretched between too many things already, but maybe you could turn lemons into lemonade here. I&#39;d bet that you spend more hours trying to debug these problems remotely than you do actually flying there and eyeballing them. I know you did with mine. I also know that I&#39;d have willingly paid for your time and gas to run your experienced eye over my installation before I bet my life on it.<br>

<br>
Is it possible that adding a few such (fee based) trips would reduce your support workload, increase your net revenue, improve client relations, AND give you a excuse to aviate, all at the same time?<br>
<br>
John<br>
Turbo rotary Cozy IV<br>
(just short of 100 hours)<br><font color="#888888">
<br>
<br>
<br>
<br>
<br>
<br>
--<br>
Homepage: &nbsp;<a href="http://www.flyrotary.com/" target="_blank">http://www.flyrotary.com/</a><br>
Archive and UnSub: &nbsp; <a href="http://mail.lancaironline.net:81/lists/flyrotary/List.html" target="_blank">http://mail.lancaironline.net:81/lists/flyrotary/List.html</a><br>
</font></blockquote></div><br>

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