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Message-ID: <492490D5.8040009@sbcglobal.net>
Date: Wed, 19 Nov 2008 17:19:01 -0500
From: John Slade <sladerj@sbcglobal.net>
Reply-To: sladerj@sbcglobal.net
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To: Rotary motors in aircraft <flyrotary@lancaironline.net>
Subject: Re: [FlyRotary] Re: Trip Report / Remote Troubleshooting
References: <list-3305937@logan.com>
In-Reply-To: <list-3305937@logan.com>
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Tracy,
I didn't see anyone comment on your trip report, so I have a couple of 
thoughts having been the happy recipient of a similar on-site debug 
visit a few years back.

Have you thought of offering this as a paid service? I know you're time 
is stretched between too many things already, but maybe you could turn 
lemons into lemonade here. I'd bet that you spend more hours trying to 
debug these problems remotely than you do actually flying there and 
eyeballing them. I know you did with mine. I also know that I'd have 
willingly paid for your time and gas to run your experienced eye over my 
installation before I bet my life on it.

Is it possible that adding a few such (fee based) trips would reduce 
your support workload, increase your net revenue, improve client 
relations, AND give you a excuse to aviate, all at the same time?

John
Turbo rotary Cozy IV
(just short of 100 hours)