The Call Should begin with something closer to "there is a problem with our line service training program. It didn't allow for our workers to be properly trained and checked out to use our equipment thus allowing us to damage your property while attempting to tow it."
Start by asking if they have an SMS (safety management system) in place. If so, ask to see the work instructions for that equipment and training records for who is trained and checked out to use that equipment.
If they have that stuff in place and guys were using it without proper training you have a good starting point and they were breaking their own policies. If they do not have an SMS or a training program for the line service usage of the tugs then again you have a good start for claim against them as they have no business moving your aircraft with untrained personnel. Good FBO's will have a training program and document all of it. They will have a check out sheet that shows which employees have been properly trained on what equipment and if they are signed off to use it. And in some cases they are only signed off on certain aircraft.
This is all assuming they don't want to step up and pay for the damage. And for everyone else if you want to avoid stuff like this from happening to you have the FBO write on your file or leave a note at the front desk if your transient that says your aircraft is NOT to be moved without approval from you or you present.
Bryan
On Sat, Jul 31, 2010 at 12:47 PM, David Standish <carbonflier@gmail.com> wrote:
The line crew was moving the airplane to another tie down after I had
departed the FBO. Apparently they attempted to pull the ship onto the
nose gear platform of the tug with the propeller lower blade in a near
vertical position. As they winched the plane on to the machine the
propeller contacted some structure on the machine. They kept pulling
until they realized (too late) that something was wrong.
The attached picture is the type of tug involved but not the specific
model.
One does not really want to get a call from an FBO beginning with
"there is a problem with your airplane."
David
Lancair Mailing List wrote:
Lancair Mailing List Digest #3103
1) Re: eaawifi
by "Ken" <kkellner1@new.rr.com>
2) Re: Welcome to Spokane
by cfi@instructor.net
This digest is sent to you because you are subscribed to
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Colyn,
I have not tried the north 40, but have had no problems around the
forums area.
Ken Kellner
----- Original Message ----- From: "Colyn Case"
<colyncase@earthlink.net>
To: <lml@lancaironline.net>
Sent: Tuesday, July 27, 2010 8:37 AM
Subject: eaawifi
has anyone figured out how and where to get a computer Usefully
connected to eaawifi? my iphone logs in just fime but no luck with
the mac here in north40
Sent from my iPhone
Dave,
You can't leave us hanging like that. What happened? Was the tug
moving, the airplane moving or what?
Ron
-----Original
Message-----
From: David Standish <carbonflier@gmail.com>
To: lml@lancaironline.net
Sent: Wed, Jul 28, 2010 7:57 pm
Subject: [LML] Welcome to Spokane
Propeller
Vs. tug. Tug wins!
Time since new 260 hours. Propeller repair/over haul starting at around
$2,000 could be very much higher. Engine tear down inspection and
mandatory replacement parts starting at $10,000 could be very much
higher not counting removal and re installation and shipping. Down time
4 weeks minimum. No lawyers involved, yet.
David Standish
N32CL
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