Judging from the latest postings about poor customer service from Performance Engines, I want to pass along

that I received good support from them.

 

I have a Performance Engines IO-550 in my Legacy, now with 235 tach hours of trouble fee flight.  I have

8.7 to 1 forged pistons, a single Lightspeed electronic ignition and one magneto.

 

When I first received my engine, the oil filler cap was too difficult (for my hands, at least) to open and close

because of the nearby air intake pipes.  It was a smooth cap without a "blade" on the top.  I emailed Stuart,

who told me to send it back, which I did.  It came back promptly, with no charge to me, with a blade welded to

the cap.   

 

See the photo below:

 

 

However, it didn't seal as well as I thought it should.  The dipstick was a flat steel bar and as it bent and twisted

to get down into the oil pan, it torqued the dipstick so that it tried to unscrew the cap.  I again whined to Stuart, who

said that Continental had a new style, with a flexible steel cable instead of a flat steel bar, and that I should send

mine back to Performance Engines and they would swap it out.  Again, they did and there was no charge to me. 

The photo above is the final one, and it works as advertised.

 

Maybe I was lucky; I don't know, but they treated me right.

 

Best,

Dennis

Legacy