|
|
Bill, I've had the same experience with Performance, only mine was an oil
leak in my case behind #2. Sent the engine back after about 10 hrs and was
returned "repaired". The leak came back after 70 hrs and was told to send it
back. I wanted specifics in writing before returning the engine...no
response. Finally had the engine done at a local shop and found the case to
be defective.
I would suggest flying to La Verne and camp on the doorstep until Ron shows
up...if you are lucky. I had to do this to even get my logbook entry after
the first "repair".
Sorry not to many options here.
Mike Entz
LIV 13XS
-----Original Message-----
From: Lancair Mailing List [mailto:lml@lancaironline.net] On Behalf Of Bill
Sent: Thursday, May 07, 2009 6:01 AM
To: lml@lancaironline.net
Subject: [LML] Performance Engines
One of the biggest decisions that we as builders make is which engine to use
and where to get it. I used Performance Engines in LaVerne, CA and it is
looking like one of my worst decisions. I bought and paid for a Performance
Engines IO-550 engine, exhaust system, MT propeller and govenor.
Over a year ago I placed an order for a rear mount alternator, brackets and
associated parts with Ron Monson, owner of Performance Engines. He told me
that everything was in stock and that "it would ship right out". Over a year
later, no parts and no explanation as to why.
In January I sent my Performance Engines exhaust system back at the
recomendation of Stuart Featherstone, salesman for Performance. The exhaust
system had some serious flaws the major one being that it missed the exhaust
tunnel completely. I have sent many emails and have made many dozen phone
calls to Ron over the past months. The emails are not answered and the
telephone is never picked up by a human. I have left a message on the
answering machine each time requesting a call back. I have never received a
return phone call. Their web site says: "We promise to respond to all
inquiries within 24 hours." That promise has been broken every 24 hours for
over a year.
I remember reading some similar complaints about Performance on this list in
the past. I wish I had listened more carefully.
I'm out of ideas. Do any of you guys have any contact with Ron Monson? If so
could you ask him to please give me a call? All I'm asking is for an
explanation as to what's going on with my exhaust system. Are they going to
fix it? Do they intend to return it to me...ever? I sure would appreciate
any help and/or ideas from any of you on this. Thanks.
Bill Harrelson
N5ZQ 320 1,650 hrs
N6ZQ IV under construction
--
For archives and unsub http://mail.lancaironline.net:81/lists/lml/List.html
|
|