<<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>>
          <<  Lancair Builders' Mail List  >>
          <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>>
>>
My first experience with with PS Engineering has not been a happy one.
Neither the shims nor bezel would fit as designed, on the front face of
the unit. A combination of the very tight tolerance to which the bezel was
stamped, together with some sloppiness in how the COM1/2 and NAV1/2
switches were installed on the boards prevented a proper fit.

They sent me a second unit right away but again, the original shims and
bezel would not fit the replacement unit. I sent the whole mess back to
them with a detailed letter. Spoke to the owner who flat out said I was
wrong and that everything fit perfectly. His attitude was really strange
to say the least. Basically, his approach was to try and reverse the
transaction, return my money and send me on my way. I suppose that is one
way to deal with a problem. I just love arrogance combined with
incompetence and a dose of pigheadedness thrown in for good measure..

To make a long story short, they returned the original unit together with
new shims and two new bezels. It was clear they had taken the unit apart
and repositioned the switches but I had to do some filing to remove
several burrs before I could get a good fit. Several of the screws which
held the chassis halves together were loose and two of the attach holes
turned out to have stripped threads!!!

So much for the best that money can buy.....supposedly.

Do I keep this audio panel/intercom or look for an alternative?

Angier Ames


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
LML website:   http://www.olsusa.com/Users/Mkaye/maillist.html
Builders' Bookstore:   http://www.buildersbooks.com/lancair

Please send your photos and drawings to marvkaye@olsusa.com.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>