X-Virus-Scanned: clean according to Sophos on Logan.com Return-Path: Sender: To: lml@lancaironline.net Date: Wed, 30 May 2007 10:26:48 -0400 Message-ID: X-Original-Return-Path: Received: from ms-smtp-01.texas.rr.com ([24.93.47.40] verified) by logan.com (CommuniGate Pro SMTP 5.1.9) with ESMTP id 2074463 for lml@lancaironline.net; Wed, 30 May 2007 08:34:30 -0400 Received-SPF: pass receiver=logan.com; client-ip=24.93.47.40; envelope-from=toucan@Satx.rr.com Received: from VAIO (cpe-24-243-1-103.satx.res.rr.com [24.243.1.103]) by ms-smtp-01.texas.rr.com (8.13.6/8.13.6) with SMTP id l4UCXleP026174 for ; Wed, 30 May 2007 07:33:48 -0500 (CDT) X-Original-Message-ID: <001401c7a2b6$ae046660$6701f318@VAIO> From: "James Cameron" X-Original-To: "Lancair Mailing List" Subject: Tru-Trak ADI X-Original-Date: Wed, 30 May 2007 07:33:08 -0500 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0011_01C7A28C.C4C58A70" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2900.3028 X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 X-Virus-Scanned: Symantec AntiVirus Scan Engine This is a multi-part message in MIME format. ------=_NextPart_000_0011_01C7A28C.C4C58A70 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Since the Legacy has such a small panel, after cramming 2 Chelton = screens and the JPI EDM930 into it, there simply isn't room left over = for 3-1/2" backup instruments. I've installed a 2-1/4" airspeed from = UMA, custom marked for the Legacy, and the Winter 2-1/4" altimeter, but = I still have a 2-1/4" hole for attitude and heading. Right after = Oshkosh last year I ordered the 2-1/4" ADI from TruTrak, based on their = estimated shipping date of around the first of the year. Maybe my = mistake was in not asking "which year?" Since last August I've talked to them many times. Each time I call, = it's as if I have never talked to them before. They can never find any = record of me, my name, my address, my credit card info, or of the fact = that I've ordered something from them. This in spite of having done = business with them since '96. Each time I call and give them the = information all over again, I'm told some new, later estimated delivery = for the 2-1/4" ADI. The latest is that it will be late June, possibly = July, possibly August. Maybe. I finally decided to have them at least send me the backup battery = so I could that located and wires run. Same deal. Had to call three = different times over several weeks. Each time it was day one, right out = of the egg. Never heard of me, no record of my order. Dunno what's going on with TruTrak, but I can't imagine they'll keep = any customers if my experience is in any way typical.=20 Jim Cameron Legacy N132X reserved, 98% ------=_NextPart_000_0011_01C7A28C.C4C58A70 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable
    Since the Legacy has such a small = panel,  after cramming 2 Chelton screens and the JPI EDM930 into = it, there=20 simply isn't room left over for 3-1/2" backup instruments.  = I've=20 installed a 2-1/4" airspeed from UMA, custom marked for the Legacy, and = the=20 Winter 2-1/4" altimeter, but I still have a 2-1/4" hole for attitude and = heading.  Right after Oshkosh last year I ordered the 2-1/4" ADI = from=20 TruTrak, based on their estimated shipping date of around the first of = the=20 year.  Maybe my mistake was in not asking "which = year?"
    Since last August I've talked to = them many=20 times.  Each time I call, it's as if I have never talked to them=20 before.  They can never find any record of me, my name, my address, = my=20 credit card info, or of the fact that I've ordered something from = them. =20 This in spite of having done business with them since '96.  Each = time I=20 call and give them the information all over again, I'm told some new, = later=20 estimated delivery for the 2-1/4" ADI.  The latest is that it will = be late=20 June, possibly July, possibly August.  Maybe.
    I finally decided to have them at = least=20 send me the backup battery so I could that located and wires run.  = Same=20 deal.  Had to call three different times over several weeks.  = Each=20 time it was day one, right out of the egg.  Never heard of me, no = record of=20 my order.
    Dunno what's going on with = TruTrak, but I=20 can't imagine they'll keep any customers if my experience is in any way = typical.=20
 
Jim Cameron
Legacy N132X reserved, = 98%
------=_NextPart_000_0011_01C7A28C.C4C58A70--