X-Virus-Scanned: clean according to Sophos on Logan.com X-SpamCatcher-Score: 57 [XX] (100%) BODY: likely RX content Return-Path: Sender: To: lml Date: Fri, 12 Jan 2007 17:05:54 -0500 Message-ID: X-Original-Return-Path: Received: from [68.98.211.24] (HELO systems3.net) by logan.com (CommuniGate Pro SMTP 5.1.4) with ESMTP id 1753162 for lml@lancaironline.net; Thu, 11 Jan 2007 19:12:32 -0500 Received-SPF: none receiver=logan.com; client-ip=68.98.211.24; envelope-from=cberland@systems3.net Content-class: urn:content-classes:message MIME-Version: 1.0 Content-Type: multipart/related; type="multipart/alternative"; boundary="----_=_NextPart_001_01C735DE.42C29EF2" Subject: Chelton/D2A X-MimeOLE: Produced By Microsoft Exchange V6.5 X-Original-Date: Thu, 11 Jan 2007 17:11:27 -0700 X-Original-Message-ID: <87C33F695961494D886EB3B6C8A4765116753A@s3server.Systems3.local> X-MS-Has-Attach: X-MS-TNEF-Correlator: Thread-Topic: Chelton/D2A Thread-Index: Acc13jQEcuQGir8CSrWy0xnWW5e37w== From: "Craig Berland" X-Original-To: "Lancair Mail List" This is a multi-part message in MIME format. ------_=_NextPart_001_01C735DE.42C29EF2 Content-Type: multipart/alternative; boundary="----_=_NextPart_002_01C735DE.42C29EF2" ------_=_NextPart_002_01C735DE.42C29EF2 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable After a lot of negative talk and speculation about what happened, I would like everybody to reflect on all of the positives that have come as a result of this event. When this situation is completely resolved, I feel we will all be proud of being involved with such a good group of people and their companies. Joe and Lancair Avionics have stepped up in a big way. Crossbow has stepped up. Chelton has stepped up, as well have several other companies. To add to this growing list, here is Aerotronic's public policy. =20 Craig Berland IV-P N7VG =20 =20 =20 =20 =20 =20 1651 Aviation Place Billings, MT 59105=20 Phone:406-259-5006 =20 Aerotronics Customers: =20 With all of the information available via the internet it seems apparent that D2A (Direct 2 Avionics) has ceased their operations. Because of this closure many customers have found their deposits and payments at risk that they or dealers (like us) had sent to D2A to purchase Chelton products.=20 =20 The current policy of D2A had been full prepayment of the ordered system. We became very concerned when the delivery of the prepaid equipment was increasingly delayed, for a variety of reasons offered by D2A. =20 =20 We were very shocked and dismayed near the end of December when the D2A phones no longer were being answered and in fact all communications ceased with D2A. Even with this disturbing news we accepted the responsibility we had to our customers for the orders that had been placed with us for the Chelton product. We immediately began an investigation of the circumstances and ways to protect you, our customers. We were somewhat relieved on January 6th when Chelton stepped up to the plate to help the customers who had lost their money with the D2A closer. Fortunately, Chelton has graciously offered a replacement system to those affected, at a greatly reduced price (this document can be found on the Chelton Web site).=20 =20 We would like to reassure all of our customers who have placed full payment with us, which in good faith had been sent to D2A, that we will provide the replacement of the Chelton systems they had ordered at no charge. Our company philosophy is to do what we have promised our customers and we feel that this is the right and only thing to do, period.=20 =20 We have continued our conversations with Chelton and we feel that they are working as diligently as they can to meet the needs of the many customers and dealers who have been affected by these events. Please understand, as we do, that Chelton may need additional time to sort out all of the concerns of the previous order arrangements, new staffing requirements and of course the administration of the new events for Chelton. We will continue to contact each of our customers individually with updates and appreciate everyone's understanding in this matter. =20 Thank you for being patient as we work through this unexpected, emotionally and financially challenging process. =20 =20 Gary Wirrell Steve Vold Aerotronics, Inc. ------_=_NextPart_002_01C735DE.42C29EF2 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable
After = a lot of=20 negative talk and speculation about what happened, I would = like everybody=20 to reflect on all of the positives that have come as a result=20 of this event.  When this situation is completely = resolved, I=20 feel we will all be proud of being involved with such a good = group of=20 people and their companies.  Joe and Lancair Avionics have stepped = up in a=20 big way.  Crossbow has stepped up.  Chelton has stepped up, as = well have several other companies.  To add to this growing = list, here=20 is Aerotronic's public policy.
 
Craig=20 Berland
IV-P =20 N7VG
 

 

 

 

 

1651 = Aviation=20 Place

Billings, = MT =20 59105

Phone:406-259-5006

 

Aerotronics=20 Customers:

 

With all of = the=20 information available via the internet it seems apparent that D2A = (Direct 2=20 Avionics) has ceased their operations. Because of this closure many = customers=20 have found their deposits and payments at risk that they or dealers = (like us)=20 had sent to D2A to purchase Chelton products. =

 

The current = policy of=20 D2A had been full prepayment of the ordered system.  We became very concerned when = the=20 delivery of the prepaid equipment was increasingly delayed, for a = variety of=20 reasons offered by D2A. =20

 

We were very = shocked=20 and dismayed near the end of December when the D2A phones no longer were = being=20 answered and in fact all communications ceased with D2A.  Even with this disturbing news = we=20 accepted the responsibility we had to our customers for the orders that = had been=20 placed with us for the Chelton product. =20 We immediately began an investigation of the circumstances and = ways to=20 protect you, our customers.  = We were=20 somewhat relieved on January 6th when Chelton stepped up to = the plate=20 to help the customers who had lost their money with the D2A closer.  Fortunately, Chelton has = graciously=20 offered a replacement system to those affected, at a greatly reduced = price (this=20 document can be found on the Chelton Web site). =

 

We would = like to=20 reassure all of our customers who have placed full payment with us, = which in=20 good faith had been sent to D2A, that we will provide the replacement of = the=20 Chelton systems they had ordered at no charge.  Our company philosophy is to do = what we=20 have promised our customers and we feel that this is the right and only = thing to=20 do, period.

 

We have = continued our=20 conversations with Chelton and we feel that they are working as = diligently as=20 they can to meet the needs of the many customers and dealers who have = been=20 affected by these events.   Please understand, as we = do, that=20 Chelton may need additional time to sort out all of the concerns of the = previous=20 order arrangements, new staffing requirements and of course the = administration=20 of the new events for Chelton. We will continue to contact each of our = customers=20 individually with updates and appreciate everyone’s understanding = in this=20 matter.

 

Thank you = for being=20 patient as we work through this unexpected, emotionally and financially=20 challenging process.

 

 

Gary=20 Wirrell

Steve=20 Vold

Aerotronics, = Inc.

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