Mailing List lml@lancaironline.net Message #19277
From: Janie & Ed Smith <2luv2fly@cox.net>
Sender: Marvin Kaye <marv@lancaironline.net>
Subject: Lancair Support People
Date: Tue, 24 Jun 2003 09:44:22 -0400
To: <lml>
Tuesday Morning
6/24/03
 
Has anyone else had problems getting ahold of the support people at Lancair?
 
Jarrett,
 
Yes, I have - was back in the Lance days.  I actually sent a note to Lance and suggested that he hire some help for Mark.  I had e-mailed Mark a question and never got a response - even followed up with a phone call, but had to leave a message - never called back.  It is not Mark's fault - he just doesn't have any damn help!!  I guess this is the corporate definition of "lean and mean", but it sure doesn't help when you need an answer does it?
 
This list is probably the best source of information - most folks here have "been there - done that".  I don't bother the factory unless it is the last resort!  I did mention this to Joe at Sun-n-Fun this year and he suggested that we could call him.  At least he would be another avenue to Mark and maybe could get that answer you need.
 
Regards,
 
Ed Smith
Chesapeake, VA
 
 
 
 
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