Sender: <marv@lancaironline.net> (Marvin Kaye)
To: lml
Date: Thu, 20 Feb 2003 16:29:16 -0500
Message-ID: <redirect-2032607@logan.com>
From: "Robert Smiley" <rsmiley@centurytel.net>
References: <list-2032295@logan.com>
Subject: Re: [LML] Low fruit and clarity
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The part I enjoyed most about building the 360 was not necessiarily reading
the manuals.  They provided direction and some sequence to building.  Some
knowledge was provided but the real benefit in building was the
communication, support and assistance over the phone with the fellas at
Redmond.  The tech support was amazing.  Every question was answered. No
question was to small or insignificant and I felt there was an expert over
my sholder at every step.  This provided assurance that I was receiveing the
most up to date solution to a construction matter and was continuously
motivate to extend myself and do a better job.

Building the 360 from 1995 to 2000 assured me that I was constructing the
plane with dynamic up to date instructions based upon the collective
experience of all the previous builders.  To build a plane from the manual
only without this current knowledge base would limit the full potential
development of the system.

Thank you Lancair and all you guys who helped me build a better airplane.
Don, Grant, Ross, and everyone else. It was truly and is a great experience
I will never regret, forget and will always be proud to have done.

Bob Smiley
N94RJ