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>On that sorry subject, we have had such incredible damages occur
>to well-packaged items shipped and received via UPS that we have
>ABSOLUTELY refused to use them for any further shipping.
>We found FedEx to be much better, and cheaper as well.  <snip>

Thank you for your comments Jack.  We weren't the shipper, Blue Mountain
was; nonetheless damage apparently occurred.  On the other hand, we HAVE
seen excessive damage from FED EX.  The worst so far was an engine
monitoring system supplied by Horizon Aerospace ($12K in gauges!) we sent to
a customer in California.  They were packaged by Horizon Aerospace and we
reshipped them to the customer.  They arrived with all of the glass broken
out of them.  I don't recall the dollar amount of damage, but I seem to
remember around $4,500 and a huge lead time for repair, leaving the customer
unable to proceed with his Lancair IV-P Turbine project.

They all make mistakes!  It's how they deal with it that counts.


Kirk Hammersmith
Lancair Avionics, Inc
541.923.2244

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