Return-Path: <lancair.list-request@olsusa.com>
Received: from pop3.olsusa.com ([63.150.212.2] verified)
  by logan.com (CommuniGate Pro SMTP 3.5.7)
  with ESMTP id 1141794 for rob@logan.com; Thu, 14 Mar 2002 21:15:46 -0500
Received: from empnet.com ([208.44.70.3]) by pop3.olsusa.com
          (Post.Office MTA v3.5.3 release 223 ID# 0-71866U8000L800S0V35)
          with ESMTP id com for <lancair.list@olsusa.com>;
          Thu, 14 Mar 2002 10:48:00 -0500
Received: from kirk (e-162-IP131.empnet.net [208.205.162.131])
	by empnet.com (Postfix) with SMTP id 0FC59698F
	for <lancair.list@olsusa.com>; Thu, 14 Mar 2002 07:55:18 -0800 (PST)
Message-ID: <001201c1cb6f$cc0e9280$6401a8c0@lancair.com>
Reply-To: "Kirk Hammersmith" <kirkh@lancair.com>
Reply-To: lancair.list@olsusa.com
From: "Kirk Hammersmith" <kirkh@lancair.com>
To: <lancair.list@olsusa.com>
Subject: Shipping Damages
Date: Thu, 14 Mar 2002 07:49:11 -0800
Organization: Lancair Avionics, Inc.
MIME-Version: 1.0
Content-Type: text/plain;
	charset="Windows-1252"
Content-Transfer-Encoding: 7bit
X-Mailing-List: lancair.list@olsusa.com

          <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>>
          <<  Lancair Builders' Mail List  >>
          <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>> 
>>
>On that sorry subject, we have had such incredible damages occur
>to well-packaged items shipped and received via UPS that we have
>ABSOLUTELY refused to use them for any further shipping.
>We found FedEx to be much better, and cheaper as well.  <snip>

Thank you for your comments Jack.  We weren't the shipper, Blue Mountain
was; nonetheless damage apparently occurred.  On the other hand, we HAVE
seen excessive damage from FED EX.  The worst so far was an engine
monitoring system supplied by Horizon Aerospace ($12K in gauges!) we sent to
a customer in California.  They were packaged by Horizon Aerospace and we
reshipped them to the customer.  They arrived with all of the glass broken
out of them.  I don't recall the dollar amount of damage, but I seem to
remember around $4,500 and a huge lead time for repair, leaving the customer
unable to proceed with his Lancair IV-P Turbine project.

They all make mistakes!  It's how they deal with it that counts.


Kirk Hammersmith
Lancair Avionics, Inc
541.923.2244

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
LML website:   http://members.olsusa.com/mkaye/maillist.html
LML Builders' Bookstore:   http://www.buildersbooks.com/lancair
Please remember that purchases from the Builders' Bookstore
assist with the management of the LML.

Please send your photos and drawings to marvkaye@olsusa.com.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>