Message-Id: <5.1.0.14.2.20020220212406.04669bf0@olsusa.com>
Date: Wed, 20 Feb 2002 21:24:47 -0500
To: lancair.list@olsusa.com
From: Marvin Kaye <marvkaye@olsusa.com>
Subject: Caveat Emptor
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Reply-To: lancair.list@olsusa.com

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Posted for ByronMFox@aol.com:

Be warned.  In March1999, three years ago, a friend ordered a model of my
Lancair 320 from Anderson Fine Scale Replicas of Derby, Kansas for my 60th
birthday.  I was very pleased.

Some months later, the model arrived and it was superbly crafted except that
the mounting grommet on the belly was missing.  I was asked to return it, but
unfortunately enroute the shipper damaged the model beyond repair.

Because Anderson's model maker in the Philippines no longer had my
photographs, I was asked to take new ones so the model could be replaced.
Nearly a year later, the replacement arrived.  This time the craftsmanship
was dreadful.  It hardly looked like a Lancair and the painting was primitive
at best.  Once again, the model was returned with the promise that all would
be set right.

Despite repeated calls, the replacement has never arrived.  Today, I learned
that "Mrs. Anderson recently visited their manufacturer in the Philippines,
saw my model and judged it to be unsatisfactory."  If I would again provide
photographs, a new shop in the Philippines could have the model in 90 days.

Unfortunately, I sold the plane in December and don't have photographs
detailed enough to replicate the paint scheme.  Also, I have lost  confidence
in and patience with the folks at Anderson.

Has anyone had success with another model maker?  It would be worth troubling
my airplane's new owners for a set of photos, if I felt comfortable that a
good model would be forthcoming.

Oh, the money will be returned....thanks....for nothing.

Byron M. Fox
80 Milland Drive
Mill Valley, CA 94941
415-380-0907
415-380-0917 Fax
415-307-2405 Cell


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LML website:   http://members.olsusa.com/mkaye/maillist.html
LML Builders' Bookstore:   http://www.buildersbooks.com/lancair
Please remember that purchases from the Builders' Bookstore
assist with the management of the LML.

Please send your photos and drawings to marvkaye@olsusa.com.
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